Refund policy
At Evara Home, we want you to love every product you purchase. If for any reason you’re not completely satisfied, we’re here to help.
Returns
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You may return most items within 30 days of delivery for a full refund or exchange.
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Items must be unused, in their original packaging, and in the same condition you received them.
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Personalized or custom items are non-returnable unless they arrive damaged or defective.
Refunds
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Once your return is received and inspected, we will notify you via email.
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Approved refunds will be processed to your original payment method within 5–10 business days.
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Shipping costs are non-refundable, except if your order arrived damaged or incorrect.
Exchanges
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Exchanges are available for items of equal value.
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To request an exchange, contact us at [your email/contact link] with your order number and details.
Damaged or Defective Items
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If your item arrives damaged or defective, please contact us within 7 days of delivery with a photo of the issue.
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We will provide a replacement or full refund, including shipping.
How to Return
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Contact our support team at [your email/contact link] with your order number.
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Follow the return instructions provided by our team.
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Ship the item back using a trackable shipping method.
We’re committed to making your shopping experience as easy and worry-free as possible. Thank you for choosing Evara Home.